DSC purchases
Three reasons why they may disappear
The late-1980s gave birth to the deferred sales charge (DSC) purchase
option for mutual funds. While the introduction of DSC funds coincided
with the booming growth of the fund industry, there are good reasons
to expect its popularity to wane - and maybe disappear.
Background
Little more than fifteen years ago, it was common for advisors to
charge clients a front-end load of nine percent on all mutual fund
purchases. Critics of this structure argued that it promoted
'churning' of client accounts. In 1987, Mackenzie Financial unveiled
the DSC purchase option, which not only gave advisors an initial
payment, but a small annual fee for ongoing service.
This had intuitive appeal since a new relationship between client and
advisor usually entails a lot of work in the earlier stages. So, an up
front fee made sense - as did the smaller annual fee.
Soon, all fund companies choosing to sell funds through advisors
followed suit, introducing DSC versions of existing funds - which
ultimately lead to fee hikes to enable fund companies to finance the
increased cost.
However, the following three trends all point to - at the very least -
a significant drop in DSC sales, and maybe waving goodbye to that
option altogether.
Consolidation
As noted in last week's column, the fund industry remains in the
consolidation phase. Just imagine having invested a significant amount
of money for a client in, say, Synergy funds on a DSC basis just weeks
before the announced takeover by CI Funds.
Mergers of fund firms always result in some product consolidation,
which means the manager you bought may no longer be around. However,
the DSC purchase just committed that investment to the firm for a full
six or seven years.
No investor wants to feel trapped, particularly when the manager with
whom the money was invested (often a key factor) no longer manages the
fund.
Wooing high net worth clients
Thanks in part to a tighter regulatory environment, operating costs
for distributors (i.e. advisory firms) have risen. This has lead some
firms, and most individual advisors to focus on marketing to the
industry's most coveted client - i.e. the high net worth individual.
I would consider those with $500,000 or more of investable assets to
be a member of that highly sought after group. Some might set the bar
higher, at $1 million. Either way, the fact that every advisor is
pursuing wealthy Canadians, which leads to a couple of reasons why DSC
fund sales just don't have a place here.
Competitive forces are somewhat in favour of the high net worth
client. Suffice it to say that there aren't enough high net worth
clients to go around. Hence, advisors will have to compete on service
and price - while really excelling at one of the two.
Being competitive on price means there's little chance DSC funds will
be feasible for wealthy clients. Just think of telling a $1 million
client that you'll generate $50,000 in commissions, up front, from
investing her money. Most advisors would be hard pressed to justify
such a healthy payout based on the work performed on the client's file
up to that point.
The other issue is one of client retention. A large portfolio invested
mostly or entirely in DSC funds is easy pickings for
competitors. Another advisor can easily pick apart such a portfolio
with heavy criticism - and it would start with fees and commissions.
Advisors wishing to compete in the high net worth space have to be
sensitive to fees and commissions in dollar amounts because one way or
another the client pays for it.
Increased scrutiny
Not only will competing advisors scrutinize portfolios, but so will
investors as they become more educated and aware - due in part to
increased regulation. Further, with high net worth investors,
portfolio proposals must often be presented to the client and his
accountant. In this case, documentation can be critical.
I worked on a case this past spring whereby an advisor was to propose
a portfolio for a $1 million account. The client insisted that her
accountant be present. I designed a portfolio and drafted an
investment policy statement. A small amount of DSC was recommended but
it was an amount that was determined according to the work required up
front for analysis, client meetings, and implementation.
Every detail was documented and fees were the first issue
addressed. The accountant was impressed as was the client, who later
accepted the proposal. In such a case, a significant amount of DSC
would have been tough to justify.
Looking forward
These issues aside, a variant of the old DSC is gaining popularity -
the 'short DSC' or 'low load' option. This involves a commission
payment of 1 to 2 percent, plus a trailer fee that is equal to that
applicable on front-end purchases. It's not a bad compromise since it
provides an up front payment but only ties up the client for two to
three years - rather than for six or seven years.
The trends noted above present a good case for why DSC fund sales are
likely to dissipate as the industry evolves. Advisors would be smart
vto prepare now for changes before they're forced to adjust.